Customer Support – Chumba

Chumba has a stellar 24-hour customer service centre. In a business with this level of professionalism and superlative quality features, it is impressive that that one can still be noteworthy. If you need direct help on your issue, the staff are prompt, professional experts. But one of the top features within this excellent feature is their extensive list of information on every aspect, to the point that direct contact becomes almost unnecessary.

• FAQ: If you have a problem, or even just a question, FAQ should be your first call for the quickest and easiest fix. Chumba has extensive lists of FAQ and information set out in every section.
• Live Chat: If you haven’t resolved your problem with FAQ, Chumba has a 24/7 live chat service which is courteous, prompt and professional, with staff offering great expertise in every area of the casino.
• Email: For those more involved problems, Chumba also has an email contact which is also answered promptly. Make sure to include all the relevant information to save to-ing and fro-ing.

Access to FAQ information and the help centre is easy to find. Every page has relevant questions posted. Not only are there an extensive list of questions and answers, but also articles loaded with helpful information and explanations of how everything works.

At the bottom of every page you can find lists of FAQ, and/or articles on how to get started, rules set out for each game, and a whole range of How-To articles on every aspect of the functioning of the site. Arguably, Chumba has the best help section I have seen on any casino site – and that includes the best of the casinos!